ORDER PROCESSING, DELIVERY AND SHIPPING CHARGES
Orders placed before 12:00 p.m. PST Monday through Friday will take 3-5 days to process prior to shipping, excluding major holidays.
Orders placed on Saturday, Sunday and major holidays will begin to process 3-5 days on the next business day.
We are able to offer free shipping with a minimum purchase of $99 or more. This limited time offer applies only to standard shipping. Free shipping is determined by the subtotal and does not include sales tax or shipping charges. Orders must equal or exceed the amount shown after all discounts and coupons have been applied to qualify for the promotion. Unfortunately, we are unable to offer any exceptions at this time.
U.S. SHIPPING DESTINATIONS AND RATES
Standard Shipping: $5.95 Flat rate shipping for 3-5 days in the Contiguous US
*please note that certain items are not eligible for standard shipping due to size and weight. Those items are required to be sent via 2 day shipping. The product description will indicate when an item is not eligible for standard shipping.
2nd Day Shipping: $14.95 Flat rate shipping for 2nd day shipping in the Contiguous US
Orders to Alaska or Hawaii can only be shipped 2nd day Air: $20.00
We are not able to ship to P.O. Boxes or APO/FPO addresses.
When selecting our free 2 day shipping or international shipping options, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, these packages can arrive outside of the estimated time frame.
Honey Minx currently ship to UK, Australia, Canada, Singapore, Japan, Hong Kong and Korea and EU countries. For any other country please contact customer service at firstname.lastname@example.org. We are not able to ship to PO boxes or APO/FPO addresses.
Shipping Rate: small item $19 - bigger item $35.
When ordering from honey-minx.com, you're responsible for assuring the product can be lawfully imported to the destination.
The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; we have no control over these charges, nor can we predict what they may be.
Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
Any undeliverable USPS and/or international shipping partner packages will be cancelled and refunded once received and processed at our fulfillment center. If customs fees and charges are refused at the time of delivery, your order will be returned, and you will not receive a refund for shipment costs.
If you are not completely satisfied with the item(s) you have purchased from www.honey-minx.com, you may return your product(s) within 30 days of the date it was delivered and receive a refund. All returns must be accompanied by the receipt and all original packaging.
All sales are final on cosmetics unless damaged during transit.
Initial shipping charges are non-refundable, unless your item was damaged in transit.
Honey Minx does not provide pre-paid return labels; you will be responsible for covering the return shipping costs unless your item was damaged in transit.
Depending on the shipping method and carrier selected, your return package may take several days to reach us.
Please allow 5-7 business days to process your return once it is received by our Distribution Center.
To initiate a return or exchange, please contact customer service at email@example.com